Our Privacy Policy

1. Introduction

Santa's Christmas Lights ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services, including our SMS messaging program.

By using our website or services, you consent to the data practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, mailing address, and similar contact details you provide when requesting a quote or contacting us.
• Mobile Phone Number: When you opt into our SMS messaging program, we collect your mobile phone number to send you service updates, appointment reminders, and promotional messages.
• Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages.
• Communications: Records of correspondence if you contact us directly.

3. SMS Messaging Program

By providing your mobile phone number and opting in to our SMS program, you consent to receive text messages from Santa's Christmas Lights. These messages may include:

• Appointment confirmations and reminders
• Service updates and notifications
• Promotional offers and seasonal announcements
• Follow-up communications regarding your quote or installation

Message frequency varies. Standard message and data rates may apply depending on your carrier and plan. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us directly.

We will not share your mobile phone number with third parties for their marketing purposes without your express written consent.

4. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services
• Respond to your inquiries and fulfill your requests
• Send you quotes, confirmations, and service-related communications
• Send promotional communications (with your consent)
• Comply with legal obligations
• Protect against fraudulent or unauthorized activity

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• Service Providers: Trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

You have the right to:

• Access, correct, or delete your personal information
• Opt out of SMS messages at any time by replying STOP
• Opt out of marketing emails by using the unsubscribe link
• Request information about how your data is used

To exercise any of these rights, contact us at shea@santaschristmaslights.com.

8. Cookies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. Disabling cookies may affect the functionality of some parts of our website.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated effective date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: